Contact
Tell us what happened.
Found a counting bug, accessibility problem, or layout that feels off? Send a short note with enough detail to reproduce it.
Email MallowDesk
gensio.support@gmail.comThis inbox is shared with Gensio. Keep “Mallow Word Counter” in the subject so the message reaches the right product.
What to include
- The number that looked wrong and the result you expected.
- A short, non-sensitive sample that reproduces the counting issue.
- Your browser, device, and approximate screen size for visual problems.
- The action you took immediately before the problem.
Do not send confidential drafts, passwords, payment details, or personal records. The application has no account, and support will never ask for a password.
Gensio questions
For questions about AI image generation, credits, accounts, or payments, visit Gensio. Mallow Word Counter does not use or access Gensio account data.